Frequently Asked Questions

  • 1. How do I get MSN Mobile on my phone?

    That’s easy - just text “MSN” to 63463. You will get a test message to your mobile with a link to MSN Mobile. Select or click the link to access MSN Mobile on your mobile’s internet browser.You can also just type msn.co.uk into your mobile’s internet browser to start using MSN Mobile.

  • 2. What do I get with MSN Mobile?

    MSN Mobile is a collection of websites designed to be viewed with the internet browser on your mobile device. You can access familiar services like Hotmail and Messenger and award-winning content from MSN that you get on your computer. Receive up-to-date news, weather, stock quotes, sports, movie and entertainment information and more, whilst on the move.

  • 3. Can I use Hotmail on my mobile?

    Yes! You can access your Windows Live Hotmail account directly from your mobile device. Just text “MSN” to 63463 or go to msn.co.uk on your mobile. Then choose “Hotmail” to read and write emails on the go.

  • 4. Can I use Messenger on my mobile?

    Yes! You can use Windows Live Messenger on your mobile device. Just text “MSN” to 63463 or go to msn.co.uk on your mobile. Then choose “Messenger” to chat with your online buddies on the go.

  • 5. How much does MSN Mobile cost?

    MSN Mobile is free. However, your network operator may charge you for data services or text messages received as a result of using this service.

  • 6. Where can I download programs for my mobile device?

    Click “What’s New” at the top of this page and then “Downloads”, to browse available downloads.

  • 7. How do I open the link that I sent to my mobile device?

    Go to the text messages inbox on your mobile device to open the message and select the link. If you can’t select the link, open your mobile’s internet browser and enter msn.co.uk.

  • 8. What if I have a question that's not answered on this page?

    Go to Feedback at the bottom of any MSN Mobile page and use the form to contact customer support.